CUSTOM ORDERING INFO

      TURNAROUND TIME: 1- 3wks plus 6 days shipping**

    The process:
    1. PLACE AN ORDER
    The customer send me an email ( MakenaTile@aol.com ) or calls me:
    Janna (909)952-1333 between the hours of 10am and 8pm West
    coast time 7 days a week- to let me know they'd like to order a custom mural.

    2 .The customer tells me what design they have in mind and the measurements of the space where the mural will go and what size
    mural your looking for. If your not sure what size I can help you decide. I'll need to know what color tile will be going around the mural.
    For kitchen murals- I'd like to know your Cabinet, counter top and appliance colors.

    3. I DESIGN YOUR MURAL
    Next-I draw a mural design and email it to you to see if you like it. You tell me what you do and don't like about it and I make any
    alterations requested and once satisfied- I then submit my final design for approval.

    4. YOU PAY MURAL DEPOSIT
    Upon your approval - you will be asked to pay a nonrefundable deposit for 2/3 the total cost for the mural. This is nonrefundable
    because its used to buy the materials to make the mural and to pay for time I spend fabricating it.

                                               Payment
    I only accept payments thru PayPal. I will send you an invoice that will take care
    of everything for you. You don't need to have an account with them. You can pay using your credit card right on line. Ca customers will
    be charged 7.25% tax.

    5. MATERIALS PURCHASED, MURAL FABRICATED
    Stone is then carefully picked for its color and texture.  I proceed to cut and shape the stone using an assortment of wet saws,
    grinders, and hand tools.  Each piece is hand sanded and polished to enhance the natural color.

    6. PHOTOS ARE EMAILED TO YOU FOR APPROVAL
    I take pictures of the finished pieces laid out as they would be on the mural for your
    approval. This is when any minor design changes need to be worked out. Minor changes due to dissatisfaction with color or
    composition are allowed (as long as its not making a whole different design) I then glue the mural to a piece of backer board , grout it
    and seal it. I take pictures of it and send them to you. This is your last chance to make any changes. I build a shipping crate, pack up
    the mural and calculate the cost of shipping, add the balance on the mural, and send you the final invoice.
       Upon payment I ship out your mural.

          Murals are shipped in a wood crate-  firmly  packed between two pieces of cushion foam. Your mural will take 6 days to arrive.

                                           
       Murals weigh an average of 20 to 50 lbs depending on size.

** Fabrication time can take from 1 week to 4 weeks depending on the complexity of
    the design, availability of the materials and workload at the time the mural is ordered.

    The more time I have to make a mural- the nicer it will turn out.

MURAL DESIGN WORK
Custom mural orders come with
one free mural design based
on your description.
Adjustments to the design are
allowed as
long as they effect less than a
quarter of the mural .
Additional designs can be
drawn for you to choose from
at a rate of $30 an hour.

RUSH ORDERS
Rush orders are charged an
additional 25%
over the standard mural price
and will be fabricated in half
the normal time.
Ultra rush orders are
fabricated for an additional
$40 per hour and will be
completed in 1/4th the normal
time-IF WORK LOAD PERMITS
Rush orders are not always
possible
leaf design pattern for heliconia splash tile mural
three carved flowers for in a splash tile mural
mural design final drawing
mural design sketch
finished tile mural

DESIGN IDEA SKETCH

FINAL MURAL DESIGN

THE FINISHED MURAL
Counter
QUICK FACTS

I hand carve the stone pieces in all my wall murals to
give them a unique 3D lifelike effect.

Floor murals are made completely flat.

My Murals feature gridless backgrounds. Random large
chunky mosaic background is most common with
scenic cut backgrounds becoming the most popular in
the last couple years.

Due to the amount of pieces and detail in my custom
murals- They arrive as "finished" murals. This means
they are pre-set on thin laminate or tile backer board-
depending on the size of the mural- and arrive already
grouted and sealed.

Custom murals can be set into field tile or they can be
framed and hung on the wall like a picture.

NATURAL COLORS
My stone murals are not photographs or painted on designs that will
fade or chip over time. They are made by carving shapes out of a variety
of naturally colorful stone. Slate,  
Travertine, Quartzite and Marble are commonly used. Glass, river rock
and micro stones are sometimes used to accent and border my murals.
Porcelain and Ceramic are often used as  background to enhance or
offset the carved pieces.


GRAND WALL MURALS
My Grand Wall Murals are full wall murals made by cutting mural pieces
right into your room's field tile. Without the conventional confinements of
borders or frames, these murals feature life size tropical plants that
traverse across entire walls transforming any room into a tropical oasis.